PRIVATE RESIDENCES

The British Butler School has been working with Global Hospitality International, developing and delivering programmes for private residences to ensure employer expectation are understood, met and quite often exceeded.

The British Butler School has experience gleams from a life time of service working within private homes and has develop exceptional high service standards which can be tailored uniquely to the employers homes.

We Understand household management systems which have allowed us to prepare special workshops and create refreshing new ways to improve service within homes and corporate environments..

Service is just a reflection of household standards. A homes stature, ethos and service culture depend upon an exact interpretation.

Those completing our courses become the face of each home, they personify the highest household Standards according to their own awareness of what luxury service really is. Household staff are precisely a reflection of the highest standards guests might want and service should be a reflection of every employer expectation.

Household Staff generate tremendous employer loyalty and by controlling costs they understand they have a leadership role which is key to running succesful homes..

• Our training compliments any previous hospitality training and is refreshingly different.
• We develop an awareness of employer needs whilst in residence.
• We deliver service from an employers perspective teaching expectations always change.
• We focus on changing mind sets and help create special memorable moments.
• We improve communication skills to listen and speak with clarity.
• We deliver free thinking modern household staff to be creative with flair and sophistication.
• We refine each participant and create the understanding for greater professionalism
• We focus on the service mindset to instill confidence and greater belief and to deliver exceptional service.
• Our workshops are a combination of practical and theoretical training.
• We demonstrate, share and practice refined service skills.
• We will raise the bar on service standards and guarantee significant service changes.
• We deliver Household staff who create truly memorable & lasting impression

CALL US . +4 (0) 207 7033 666

speak to our Director and Owner, Wayne Fitzharris  wayne@globalhospitalityint.com